{"id":1402,"date":"2026-04-14T17:09:08","date_gmt":"2026-04-14T15:09:08","guid":{"rendered":"https:\/\/www.tic-cicmany.sk\/?page_id=1402"},"modified":"2026-04-15T13:17:05","modified_gmt":"2026-04-15T11:17:05","slug":"reklamacny-poriadok","status":"publish","type":"page","link":"https:\/\/www.tic-cicmany.sk\/en\/reklamacny-poriadok\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<h3>1. \u00davodn\u00e9 ustanovenia<\/h3>\n<p>Tento reklama\u010dn\u00fd poriadok upravuje postup pri uplat\u0148ovan\u00ed reklam\u00e1ci\u00ed slu\u017eieb poskytovan\u00fdch Turistick\u00fdm informa\u010dn\u00fdm centrom \u010ci\u010dmany.<\/p>\n<h3>2. Predmet reklam\u00e1cie<\/h3>\n<p>Reklamova\u0165 je mo\u017en\u00e9 najm\u00e4:<\/p>\n<ul>\n<li>kvalitu poskytnutej slu\u017eby<\/li>\n<li>rozsah slu\u017eby<\/li>\n<li>nes\u00falad so zverejnen\u00fdmi podmienkami<\/li>\n<\/ul>\n<h3>3. Uplatnenie reklam\u00e1cie<\/h3>\n<p>Reklam\u00e1ciu m\u00f4\u017ee z\u00e1kazn\u00edk uplatni\u0165:<\/p>\n<ul>\n<li>e-mailom na adrese: <a href=\"mailto:info@tic-cicmany.sk\">info@tic-cicmany.sk<\/a><\/li>\n<li>p\u00edsomne<\/li>\n<li>osobne v TIC<\/li>\n<\/ul>\n<p>Odpor\u00fa\u010dame uvies\u0165:<\/p>\n<ul>\n<li>meno a kontakt<\/li>\n<li>popis probl\u00e9mu<\/li>\n<li>d\u00e1tum vyu\u017eitia slu\u017eby<\/li>\n<\/ul>\n<h3>4. Lehota na uplatnenie reklam\u00e1cie<\/h3>\n<p>Reklam\u00e1ciu je potrebn\u00e9 uplatni\u0165 bez zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r do 30 dn\u00ed od poskytnutia slu\u017eby.<\/p>\n<h3>5. Vybavenie reklam\u00e1cie<\/h3>\n<p>Prev\u00e1dzkovate\u013e vybav\u00ed reklam\u00e1ciu najnesk\u00f4r do 30 dn\u00ed od jej doru\u010denia.<\/p>\n<h3>6. Sp\u00f4sob vybavenia reklam\u00e1cie<\/h3>\n<p>Reklam\u00e1cia m\u00f4\u017ee by\u0165 vybaven\u00e1:<\/p>\n<ul>\n<li>odstr\u00e1nen\u00edm nedostatku<\/li>\n<li>poskytnut\u00edm n\u00e1hradnej slu\u017eby<\/li>\n<li>primeranou z\u013eavou z ceny<\/li>\n<li>vr\u00e1ten\u00edm ceny slu\u017eby (v od\u00f4vodnen\u00fdch pr\u00edpadoch)<\/li>\n<\/ul>\n<h3>7. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h3>\n<p>Tento reklama\u010dn\u00fd poriadok nadob\u00fada \u00fa\u010dinnos\u0165 d\u0148om jeho zverejnenia na webovej str\u00e1nke 14.4. 2026<\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>1. \u00davodn\u00e9 ustanovenia Tento reklama\u010dn\u00fd poriadok upravuje postup pri uplat\u0148ovan\u00ed reklam\u00e1ci\u00ed slu\u017eieb poskytovan\u00fdch Turistick\u00fdm informa\u010dn\u00fdm centrom \u010ci\u010dmany. 2. Predmet reklam\u00e1cie [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1402","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reklama\u010dn\u00fd poriadok - TIC \u010ci\u010dmany<\/title>\n<meta name=\"description\" content=\"Reklama\u010dn\u00fd poriadok Turisticko-informa\u010dn\u00e9ho centra \u010ci\u010dmany \u2013 preh\u013ead podmienok reklam\u00e1cie, pr\u00e1v z\u00e1kazn\u00edka a postupov pri uplatnen\u00ed reklam\u00e1cie slu\u017eieb.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tic-cicmany.sk\/en\/reklamacny-poriadok\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklama\u010dn\u00fd poriadok - 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